Learning Center Entries
Find inspirational projects and topics published on the Mobility On Demand Learning Center here.
Bridging the First and Last 5 Mile Gap: Microtransit in Northeast Wake County, NC
By Shared-Use Mobility Center
Dec 14, 2022
Through an IMI grant, the Wake County Department of Health and Human Services developed GoWake SmartRide NE, a microtransit pilot in northeast Wake County, North Carolina. The process included conducting a feasibility study to help plan for the service and organizing adult education programs to help target users with lower technological literacy learn how to use the service and book rides through the computer and mobile app. As the demonstration portion of the pilot comes to an end in Spring 2023, Wake County is exploring how to extend and grow the service.
One Account, Many Transit Agencies: Integrating Transit Payments with NEORide EZfare
By Shared-Use Mobility Center
Nov 28, 2022
NEORide, an IMI grantee, launched EZfare to help transit customers at member agencies purchase fares. NEORide is looking to grow the EZfare platform so customers can discover and book paratransit and other shared mobility services. Upcoming efforts for NEORide include starting a one-click/one-call center that matches seniors and customers with disabilities with paratransit and human transportation services.
A County-Wide Transformation of Demand-Response Service into Microtransit, Baldwin County, Alabama
By Shared-Use Mobility Center
Sep 26, 2022
In 2020, the Baldwin Regional Area Transit System (BRATS) in Baldwin County, Alabama partnered with Via to transition its demand-responsive transit service to an on-demand microtransit service through an Integrated Mobility Innovation (IMI) grant from the Federal Transit Administration (FTA). Through this pilot project, BRATS intended to increase efficiency of its public transit service, reduce passenger wait times, improve reliability, and enhance transit access for all residents of Baldwin County.
BRATS collects and analyzes a large amount of data to evaluate the microtransit service, and works closely with Via to improve Via’s own data collection methods. The new platform brought major improvements in ridership, rider experience, efficiency, flexibility, and service for Baldwin County residents.
Partnering to Reduce Missed Medical Appointments, Pierre, SD
By Shared-Use Mobility Center
Jul 21, 2022
River Cities Public Transit and Avera St. Mary’s Hospital in Pierre partnered to offer a non-emergency medical transportation (NEMT) service. Through this service, patients pay for their rides to and from medical appointments based on distance and type of health insurance. This service offers rides to patients within a 75-mile radius of Pierre. This radius includes 11 primarily rural counties and five American Indian reservations.
Both River Cities Public Transit and Avera support this pilot with an Integrated Mobility Innovation Grant from the Federal Transit Administration.
Using COMPASS to Navigate Cecil County, MD
By Shared-Use Mobility Center
Mar 2, 2022
Cecil County is providing on-demand transit service to increase accessibility and provide more mobility options to people in substance recovery. This project is primarily funded through the Integrated Mobility Innovation grant from the Federal Transit Administration.
Through the COMPASS microtransit mobility program, residents from participating recovery houses are eligible to use COMPASS to access jobs, school, shopping, legal services and other vital services.
AVs + Rideshare = RAPID, Arlington, TX
By Shared-Use Mobility Center
Nov 16, 2021
Rideshare, Automation, and Payment Integration Demonstration, or RAPID for short, is an autonomous mobility on-demand pilot program in the City of Arlington. This project is funded through the Integrated Mobility Innovation grant from the Federal Transit Administration.
RAPID is an AV program that provides first-/last-mile mobility option for people in Arlington’s downtown core and the campus at the University of Texas at Arlington.
Integrated Mobility Services with Connect2Transit
By Shared-Use Mobility Center
Jul 1, 2021
Connect2Transit is a program in Marin County, California.
Connect2Transit offers the community access to discounted rides, real time information, and on-demand microtransit.
Whatcom Transportation Authority Launches Microtransit Pilot
By Shared-Use Mobility Center
Jun 13, 2021
Lynden Hop is a microtransit service in Lynden, Washington.
Lynden Hop provides customers the ability to book door-to-door rides online within the city for $1.
This animated video provides details about Lynden Hop.
Transforming Transit into Mobility at The COMET
By Shared-Use Mobility Center
Jun 1, 2021
The COMET is a transit system in Columbia, South Carolina.
Learn about how The COMET responded to communities in disinvested neighborhoods with its The COMET On The Go! program in 2019. Through this program, transit services were provided to connect communities to fundamental resources like jobs or grocery stores.
Urban Transit Agency to Launch Microtransit Service
By Shared-Use Mobility Center
Jun 1, 2021
Learn about The Memphis Area Transit Authority (MATA) pilot for on demand microtransit service in summer 2021 in Tennessee.