Blog Posts

Find announcements, stories, how-tos, and lessons learned here.

A Guidebook for Mobility Innovation

By Shared-Use Mobility Center

Jun 7, 2023

Revised March 2025 The Mobility Innovation Collaborative (MIC) is pleased to announce our new resource to guide mobility innovation: Principles to Plan, Design, & Implement Innovative Mobility Projects. View the guide HERE: Principles to Plan, Design, and Implement Innovative Mobility ...

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A GoLink Driver Shares Her Story

By Shared-Use Mobility Center

Jun 6, 2023

Revised March 2025 Introduction As part of our initiative to find new ways to capture and elevate mobility on-demand (MOD) drivers’ voices, we are pleased to share the perspective of Shetera Carroll, a driver for Dallas Area Rapid Transit’s (DART) GoLink. DART created GoLink in 2019 a...

Reading Time: 6 minutes

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A COMPASS Driver Shares Her Story

By Shared-Use Mobility Center

Jun 6, 2023

Revised March 2025 Introduction As part of our initiative to find new ways to capture and elevate mobility on-demand (MOD) drivers’ voices, we are pleased to share the perspective of Charlene Hall, a driver for Cecil County's COMPASS microtransit pilot. Charlene's presentation was origi...

Reading Time: 10 minutes

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A METGo! Driver Shares His Story

By Shared-Use Mobility Center

Jun 5, 2023

Revised March 2025 Introduction As part of our initiative to find new ways to capture and elevate mobility on-demand (MOD) drivers’ voices, we are pleased to share the perspective of Rufus "Shanghai" Nickles, a driver for Mountain Empire Older Citizens (MEOC)’s METGo! Shanghai's prese...

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Open Payments and Transportation Resources: An MIC Quarterly Meeting Recap

By Shared-Use Mobility Center

May 19, 2023

Revised March 2025 Introduction The Mobility Innovation Collaborative (MIC) is a Shared-Use Mobility Center (SUMC) program run in partnership with the Federal Transit Administration (FTA) to provide technical assistance to nearly 50 FTA grantees and share lessons learned from innovative proje...

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A Ready! Driver Shares His Story

By Shared-Use Mobility Center

May 8, 2023

Revised March 2025 Introduction As part of our initiative to find new ways to capture and elevate mobility on-demand (MOD) drivers’ voices, we are pleased to share the perspective of Malik N., a driver for the Memphis Area Transit Authority (MATA)'s Ready! microtransit pilot. Malik's st...

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Event Recap: APTA Mobility Conference, Minneapolis, MN

By Shared-Use Mobility Center

May 1, 2023

Revised March 2025 As transit agencies work to improve their service, grow their presence, and innovate, convening with peer agencies is invaluable. Forums where agency representatives, private mobility providers, and transportation advocates work together to address problems and find solutions ...

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Developing an Origin-Destination-Transfer (ODX) Model

By Pioneer Valley Transit Authority (PVTA)

Mar 31, 2023

Revised March 2025 Pioneer Valley Transit Authority (PVTA) Introduction The Pioneer Valley Transit Authority (PVTA) is the second-largest transit agency in Massachusetts. PVTA provides public transportation services across a 600 sq. mi. area covering a population of about 600,000 in Hampde...

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Centralizing Dispatch Services in a Primarily Rural Alaskan Borough

By Matanuska-Susitna Borough

Mar 31, 2023

Revised March 2025 About the Borough The Matanuska-Susitna (Mat-Su) Borough is located in south-central Alaska just north of Anchorage with a total area of 25,258 square miles, roughly the size of West Virginia, and an estimated population of just over 111,000. Mat-Su is second only to the Mu...

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Lessons Learned from Arrowhead Transit’s IMPACT Pilot Project

By Shared-Use Mobility Center

Mar 8, 2023

Revised March 2025 Introduction The Arrowhead Economic Opportunity Agency (AEOA) is a private, non-profit organization that serves as a community action agency providing a myriad of services across ten counties in northeastern Minnesota. Among other services, AEOA provides dial-a-ride public ...

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